Frequently Asked Questions

News
24-08-2024

Got questions about renting a property with us? Our FAQ guide has you covered! From understanding the application process to learning about maintenance requests and rent payments, this article answers all your key concerns. Whether you're a first-time renter or looking for your next home, get the clarity you need to make your rental experience smooth and stress-free.

How do you screen potential tenants?

Ensuring Your Future Comfort

To help you find your perfect home, we go the extra mile with our comprehensive background checks. We review your credit, employment, rental history, and personal references to ensure you’re not just a reliable tenant but also someone who will truly enjoy and appreciate living in our luxurious properties for years to come.

 

Is there an application fee?

Application Fee Details

Ready to apply for your new home? Here’s what you need to know about our $25/adult as application fee:

  • Refundable Guarantee: If your application isn’t approved, you’ll get a full refund of the fee.
  • Credit Toward Rent: If you’re approved, the $25 will be credited to your first month’s rent, making your move-in a little easier on the wallet.
  • Fee For Withdrawal: If you decide to withdraw your application or decline our offer to rent, the fee will be forfeited.

This fee helps ensure that all our applicants are serious and committed, as our property managers invest significant time and effort into processing each application.

We’re excited to help you find your new home and appreciate your understanding!

 

How do you handle maintenance requests and emergencies?

Effortless Maintenance and Immediate Support

Keeping your home in top shape is our priority! Tenants can easily submit maintenance requests online for prompt attention https://luxoasisliving.com/contact-us. For urgent issues, we’ve got you covered with our 24/7 emergency hotline. Emergencies include things like uncontrolled plumbing leaks, total loss of power, or a complete loss of heat. Rest easy knowing that we’re here to tackle urgent problems quickly and keep your home running smoothly!

 

How often do you inspect rental properties?

Regular Inspections for Your Peace of Mind

To ensure your home stays in top condition, we perform routine inspections every 3-6 months, plus thorough move-in and move-out checks. Our proactive approach helps keep your property well-maintained, so you can enjoy your living space worry-free!

 

The website looks beautiful. Who built it?

Check Out Our Digital Marketing BFFs!

Explore YourHappyBffs.com—the digital marketing experts who crafted our stellar online presence and brand identity. Mention that LuxOasis Living referred you and enjoy a special discount on their top-notch services. We’re thrilled you love the website! Our goal is to make your living experience as smooth and enjoyable as possible, leveraging the best technology to keep things seamless for you.

 

How long is the lease term, and is there an option to renew?

Lease Term and Renewal

Typically, our leases run for a year, giving you ample time to settle into your new home. After that, if you’re a great fit and we’ve enjoyed having you, we’d be delighted to offer you a renewal at a competitive rate. Here’s to many more happy years together!

 

I love the tote bag you gave as a housewarming gift, how can I purchase more?

Love your housewarming gift?

You can snag more of these stylish bags by clicking here. Don’t forget to use the code LuxOasisLiving at checkout to enjoy a fantastic 20% discount on your purchase. Happy shopping!